Setting up your discovery team
During the discovery phase, you’ll need a team with the skills to:
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research and understand the user needs for your proposed service
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objectively gather, review and analyse critical evidence
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document and visualise insights, outputs and decisions
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be aware of other services that exist and their development plans
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start planning what your initial prototypes will explore
This means for medium or large services you should have:
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a service manager
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a product manager or owner
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a delivery manager
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a user researcher
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a service designer
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a business analyst
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a content designer
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an interaction designer
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a developer
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a performance analyst
Find out more about these roles, including role descriptions.
If your service or product is small, or it doesn't involve any interactions with users, you may not need all the roles a medium or large project has.
Agile courses
The Scottish Digital Academy offers a range of agile courses covering things like discovery, alpha and beta phases.