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Design

Learn how to design user-centred products and services, including what content standards you need to meet and how to test with users.

  1. Accessibility

    Create accessible websites that meet the legal standard.

  2. Building your service

    How to define and name your service.

  3. Content standards

    Best practice, guidance and tools for creating the content of user-centred public services.

  4. Creating illustrations for an online campaign or service

    Guidance on how to create vector illustrations that meet Scottish Government guidelines.

  5. Planning user research for your project

    What user research is, why it's important, and how to do it well.

  6. Prototyping

    How to create and develop your prototype as you build your service.

  7. Service Design and service blueprints

    Find out about the role of Service Designers in creating digital services and the importance of service blueprints.

  8. Testing with users

    How to get help from our usability service and test your content, product or service is usable.

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