Graphic Designer

A graphic designer creates visual elements for a service. They use colour, layout, and images to make information clear and easy to understand.

What they do

  • develop visual assets to support user interactions
  • ensure branding consistency across service materials
  • enhance clarity and engagement through visuals
  • work with interaction designers to ensure consistency in UI and UX design

Key outputs

  • Visual design guidelines - define typography, colour schemes and imagery
  • Digital assets and illustrations - include icons, diagrams, and marketing materials
  • Accessibility-compliant templates - ensure designs work for all users
  • Style guides - provide visual consistency across government services.

Project tasks

  • Discovery - collaborate with researchers to identify visual communication needs and accessibility considerations
  • Alpha - develop and test graphic elements for clarity
  • Beta - implement visual elements in the service design
  • Live - maintain and update design assets as required

Hiring considerations

Before hiring, consider whether the skills already exist in your organisation. Training or reallocating staff might be a more effective way to fill gaps.

  • When to hire - if visual design is essential for clarity, engagement, or accessibility
  • When to upskill - if someone in the team can create clear, effective visuals that enhance service design and align with accessibility standards
  • Essential skills - typography, colour theory, accessibility, responsive design
  • Common tools - Adobe Illustrator, Canva (for graphic design), Figma (for UI consistency), Microsoft PowerPoint (for presentations and reports)
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