Benefits of using our usability service

Bringing in people who are not directly involved with your project adds impartiality and reduces bias in the findings.

We provide a quicker turnaround and better value for money compared to using external agencies.

We conform to the Digital Scotland Service Standard and follow the best practice set out in the Scottish Approach to Service Design. This means you can be confident that all testing we do is legal, ethical, and inclusive.

Involving you in our work means we can upskill your team members and ensure best practice in user research across the public sector.

We can also advise on how you might adopt more user centred design approaches in the future.