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Helping you to build better digital public services

If you’re delivering a digital project in the Scottish public sector, get expert guidance from the Digital Scotland Service Manual.

  1. Accessibility

    Create accessible websites that meet the legal standard.

  2. Agile

    Learn about agile project methods and stages, including discovery, alpha and beta.

  3. Business case

    What a business case is and how to write one.

  4. Buying and procurement

    A step-by-step guide to procuring a digital product or service.

  5. Design

    How to design your service, including what content standards you need to meet and how to test with users.

  6. Digital Scotland Service Standard

    Learn about the standards you need to meet when delivering a digital project.

  7. Join Once for Scotland

    Join the Once for Scotland forum to help deliver digital solutions.

  8. Planning user research for your project

    What user research is, why it's important, and how to do it well.

  9. Publish content or create a new website

    Find guidance for the Scottish Government, executive agencies and other public sector organisations.
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